Lessons Learned From a Manager I Will Never Forget

It was a cloudy and cold February day in 2016. My mom and I just stopped by my current place of employment on the way from shopping and also to check the status of my application. The first person I met there was the HR manager, who, surprisingly, scheduled me an interview that same day at 1 pm—not enough time to prepare anything spectacular and change into nicer clothes, since it was almost lunchtime.

The second person I met was a woman, Anastasia,* who was also interviewing for a similar job, and she was dressed for the interview. We made small talk, while waiting to be interviewed.

The third person I met was the interviewer. I did not know this, at the time, but he was going to be my manager, Chris*.  I was very nervous while being interviewed. He asked me only one question, “How did you go above and beyond for a customer?” I answered, nervously stumbling over my words, that I would go to great lengths, even asking a manager for help if I was not able to help them myself, and praying for them if they wanted prayer.  Because I was so nervous, I was not even sure if I was going to be accepted for the job!

Chris was very busy, walking back and forth, between either stocking or doing returns and checking on the job offer process.  I had never seen a manager work that hard in my life!

About a half an hour after being interviewed, Anastasia and I both found out that we were accepted for the job! Anastasia accepted immediately, but I sought counsel from my loved ones, before accepting the job offer the next day.

After that, though I didn’t realize this at the time, that Chris would make such an impact on my life and teach me some important life lessons, I would never forget him:

Here are some of the lessons Chris taught me that can be applied to anyone’s life as well:

  1. Whatever you do, do it with all your heart.–Ever since I first met Chris, he never did anything half-heartedly. He always worked to ensure each customer had the best possible service experience possible. I remember once he gave the customer a discount because the product wasn’t priced correctly. He also made accommodations for associates’ schedules, understanding that they have a life outside of work too. Once, Chris gave me a Saturday off so that I could go to my good friend’s son’s graduation party. He also worked hard at what he did too, working extremely long hours and sacrificing everything  sometimes to ensure that things got done that needed to be.  Because I saw that he worked with all his heart, I became inspired also to never to do things half-heartedly whenever possible. I, too, found myself wanting to work with all my heart. This resulted in me being able to gain the respect of others and striving to be even better in what I did, as an associate.  Even my friend Mark* commented recently that Chris always worked so hard, even though people didn’t really appreciate him.
  2. Strive to know each person’s life story before judging them.— During my first year of knowing Chris, I had such a difficult time getting to really know or understand him. Thus, we had many conflicts. It was very difficult for me to think positively about him, because I had already judged him a certain way in my heart. However, when Chris told me about all the sacrifices he has had to make every day for the people at my workplace, including me, I was so filled with remorse and regret about not valuing him as I should have that I later cried in the break room.  He forgave me, but I had learned an important lesson that day: Not to judge people before knowing what they have to go through.  Plato, or someone, had said to be kind because everyone you meet is fighting a harder battle.  I find that when I learn each person’s life story, that I don’t judge them negatively anymore, but I become filled with more compassion and understanding of what they have had to go through on a daily basis. Thanks to the lesson that Chris taught me about this, I have met some of the most genuine and compassionate people through taking the time and effort to learn their life story a bit more.
  3. Work to value each person in your midst, or you will regret it when they are gone or leave you.— During that first year when Chris was my manager, I don’t think I really valued him. I never knew that one day I would be faced with the reality that I would probably never get to see him again, and that I would regret that year to this day. I was so consumed with anger and bitterness towards him, that I was blind to the light in his soul.  However, one of my pastors, Pastor John,* helped me to release that junk to God, and later our work relationship was able to be redeemed. Unfortunately, Chris would be moved to another area of the store altogether, and then to a different shift altogether.  I still got to talk to him, but much less than before.  My heart hurts knowing that I will never be able to redeem the time that I lost that first year to bitterness, anger, and resentment that should have never occurred.  I should have valued him much more—because not only did he give me the opportunity to be employed at my current job, but he taught and gave me so much that I will never be able to adequately repay.  So, we should learn to value each person that walks our path, because they all can teach us something to better our life. Sometimes, they can even change our lives for the better—and those are the people we should keep close to our hearts before we lose them altogether.

When we are passionate and diligent about what we do with our lives, when we learn about others before judging them and when we work to value each person that is in our midst, we will make the world a better place.  Though I know that my time with Chris, just as with everyone else, is limited, I will always be thankful for what he has done for my workplace and for me, and the impact he has made in my life.

 

*=names have been changed to protect the privacy of the individuals mentioned.

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My Hero, My Friend

You are a gift from the great God

Your sunshine grows more every day

As I see the light in your heart

Even when miles pull us apart

 

Your service has protected me

From many dangers and despair

I’m so sorry I couldn’t see

The great hero in front of me

 

But now I see your gallant love

For your country and fellow man

Your great compassion from above

And the great beauty in your soul

Precious

-written 11/4/2018

I have seen you struggle all your life

Among others you have had much strife

People treating you like just a toy

For them to just use and then destroy

 

But they don’t know the light in your soul

The light that makes you awesome and whole

They don’t know the joy you brought to me

Or how precious you will always be

 

Don’t let their dark extinguish your light

Remember your value in my sight

Because you’re unique and set apart

And that I love you with my whole heart

Saving Grace

written on:  9/30/2018

 

I watched you die inside

Tears fell from my one heart

As I watched you suffer

And your life got rougher

 

Don’t you know I love you?

How much I care for you?

You have been seeking love

A love that is most true

 

People have lied to you

They have abandoned you

But I’ll always be there

And give you so much care

 

I will always be true

To you, for all of all time

I will never hurt you

And I want to save you

 

Save you from all the lies

Save you from the empty pain

Save you from much disdain

Giving life in your soul

Why Not to Take People For Granted

I recently watched a video about a husband who wanted a divorce from his wife, but she had a request before he could go through with the decision—He had to carry her to the front door of their home each day for a month.  He did so, and as the days went by, she grew increasingly thinner. Something  also happened inside him, and he began to feel renewed love for his wife, even telling his lover whom he had an affair with that he no longer wanted to divorce his wife.  However, by that time, it was too late. His wife had died on his way back home to her.  She wanted her husband’s love so badly that she made him carry her just as he did when he first married her. The thing is that her husband did love her in the end, but it was too late for her to know that. You can see this video at: https://www.facebook.com/powerofpositivity/videos/1015526229483237/

I am not married, but this video can apply to all of us, married or not.  After I watched this video, I almost cried because I thought about all the people that were hurting in my midst, that I didn’t know about, some of whom I had taken for granted. 

I’m speaking to myself, as much as I am to you, the reader, but I beg you—Do not be that husband in that video who almost divorced his wife and was too late in appreciating all the things she did for him.  Do not be the parent, child, friend, employee, teacher, student, or boss that realized too late what your loved ones and those who cared about you have done for you.  Do not be so busy with life, or your own self-serving desires that you emotionally and psychologically kill the souls of those who you love the most.  Do not be so self-absorbed in your own little world that you forget the needs and the struggles of those around you. 

If we don’t appreciate all that has been given to us—the things that we failed to appreciate will be taken away from us.

For our family–Do you have a wife, husband, father, mother, or child that serves selflessly for the entire family without expecting anything in return? Has a family member or members sacrificed everything for your happiness and joy? Do not think that they will always be able or willing to do that for you. Do not take them for granted. Sincerely say to them, “Thank you and I love you. I appreciate all you have done for me.”  Treasure them as greater than anything that this world has to offer.  Be willing to serve them with no expectation of return. Be willing to sacrifice your life for them.

For our friends—Do you have a true, blue friend who doesn’t leave you when you face troubles or trials in life, always encourages you to be your best, and who loves you as you are?  Do not take advantage of them for your own selfish desires—lest you lose someone great and wonderful!  Thank them, and be willing to return the favor should such an opportunity arise for you.  Treasure them as more valuable than gold or silver. Be a friend to them.

For our co-workers—Do you know a fellow co-worker who has always helped you out when you were in a snag? Do you know an employee who consistently goes above and beyond, not only for their own benefit, but for the good of the whole company?  Thank them.  Bosses, you don’t have to give them extra perks, or treat them better than others.  Bosses and employees—take the time to appreciate those who make your work life something that you can enjoy or, at least, make more bearable.  Do not wait until the employee quits, gets transferred, or somehow leaves the company to let them know how much you appreciated them or to realize how much they contributed to your life.  Notice these people now, before it is too late for you—and for the company you work for.

For our teachers —Is there a special teacher or teachers that have positively impacted your life? Do not wait until it is too late to thank them for the impact they made in your life. Let them know they are appreciated and that you are learning valuable life lessons from them.  Often, teachers get the brunt of the blame and criticism when things go wrong, but when they do something good, it is either brushed aside, or it is barely noticed.  Thanking them and doing what you can to show you care for them will keep these teachers motivated to keep doing the good they have done.

Who in your life have you taken for granted? Who in your life do you need to thank? Take time to thank them today. If we take time to appreciate each of the people in our lives that has positively impacted us, not only will the other person feel loved and valued, but you will also have the joy  and peace in knowing that you said everything that you needed to say—before it was too late.

A Shining Light

-poem written: 10/17/2018

In a world of darkness and pain

Where they treated you with disdain

You were reaching your very last rope

But, in me, you saw glimmers of hope

 

God sent me to show you His love,

Agape love from up above

The one that would never leave you

The one that would show itself true

 

I, too, was a sad, lonely soul

Looking for someone to make me whole

In God, I found a love so true

The love that’s now shining in you

 

Lessons I Learned This Past Week

(*=Names have been changed for privacy reasons.)

written on 10/10/2018

Last week was up and down emotionally. When I was down, it was because work was more stressful than usual and I had forgotten about the good things in my life.  When I was up, things were better. Despite the highs and lows of the past week (and also this week), I went away learning three important life lessons.  These lessons are vital not only to one’s success, but also to one’s growth as a person.

Lesson #1—Never think that what you do is unimportant or worthless.

During this past week, I had a gnawing sense that whatever I did wasn’t good enough and was futile. This sentiment was fueled by a couple bad incidents where people were being rude and unreasonable to me. Thus, my thoughts grew so dark that I felt absolutely worthless to the world. However, the day after these bad incidents, a good friend of mine told me, “Do you know how many people look up to you?” Obviously, I didn’t think anyone really looked up to me, but her comment was encouraging to hear. Her comment also “woke” me up to the fact that what I do does make a difference to those around me. 

Then, I thought about the impact people have had on me. I think of my parents and brother, who have helped and supported me throughout most of my life, and have given me motivation to always do my best in life.  I think of my mentor J, who has believed in me so much that I am now able to do some things that I thought I would never be able to do. I think of all my friends that I have met through church, work, or other functions, and how they have each helped encourage me in their own way and have brought joy to my life. I think of my managers *Chris and *Elizabeth who have helped me so much to grow as a person and as an associate. Last, but not least, I think of you, the reader, who has helped encourage me to continue writing simply by choosing to read this blog.

I also thought about the people in my life who have impacted others. One of my managers, Kim* also thought that the job that she had done in my company was not always appreciated by others. However, one day, upper management wrote a note to her telling her what a good job she had done for a customer. Also, from the “Caught In Providence” page (Credits: Caught in Providence, ViralTrend), there was a judge that saw potential in a guy named Jose Jimenez about 20 years ago, who was battling alcoholism and drunk driving when he was 18, and warned him about the direction he was going. The judge asked Jimenez if he wanted to be dead or in jail, or if he wanted to be somebody. That was the wake-up call Jimenez needed to turn his life around. Now, Jimenez is a truck driver and a U.S citizen.  Never think that what you do well for others won’t have an impact. Just because you may never the see the fruits of your labor, doesn’t mean what good you did on this earth is worthless, because it is priceless!

Lesson #2—Everyone is a valuable creation, even yourself.

This ought to go without saying because it should be obvious, but your family and friends are valued creation because they are a good part of what makes your life worthwhile.  They also have the most impact on who you will become in life and can greatly influence how successful you will be in life. However, I think even your enemies are valued creation. I know we often do not want to think well of our enemies, and that concept is foreign in most value systems. However, our enemies can be valuable to us when we think of them in terms of what they can teach us.  For instance, I have learned from a lot of my enemies that not everyone can be trusted.  They have taught me the signs to look for in untrustworthy people (i.e  many people having their personality traits) and just to be careful when giving your heart to someone. I also learned not to take the bad things they said about me as personally as before, because their slander is more of a reflection of their character, not mine.  Our enemies can also refine us and make us stronger, more thick-skinned people.  They can be used to make us more compassionate people to others, and less like them.  You are also a valuable creation, because of the impact that you can have in this world every day when you wake up. You also can teach the world valuable lessons, not only about yourself, but about how one should live their lives.

Lesson #3-The people that are there for you are more valuable than gold or silver.

The people in my life that have impacted the most have either saved my life in some way, helped me persevere, helped me feel motivated to do better, or given me joy and/or God’s love.  One of them, my manager Chris* contributed to my life being saved one day.  I wanted to help him by working extra hours because he was so overwhelmed with only a few associates to help him, since many people had called off from work that day due to a bad snowstorm.  However, when he found out that I lived more than a couple minutes away from work, he, in essence, said, “I care about my associates. I would rather have you home safely, than worry about getting this work done.” Had he not cared about my safety, I don’t know if I would be here writing this post today.  I listened to him, and went on my way, also calling off the next day due to the snowstorm.  Another person that was there for me when I needed them was my friend Veronica*.  When I was feeling very depressed and hopeless because I was feeling stressed out at my now-previous job, she encouraged me to persevere and that helped me see that things would get better, and they eventually did.  One day when I was really upset, a friend of mine that attends my current church, sent me an encouraging forward with the header: “This is you,” and helped me see the beauty that she saw inside me.  This helped encouraged me to be able to get through the rest of the day.

These are the three main lessons I have learned this past week. I hope if you are feeling discouraged or don’t think what you do matters, that reading this will help give you the motivation and encouragement you need.  These lessons certainly gave me the much needed reminder of the fact that everyone impacts everyone else.  What you do matters. Make your life count today!